Quality Assurance
Our company was founded on the concepts of quality and service. All of our upholstery is manufactured to standards designed to assure the best products available. Certain parts and materials carry limited warranties which are provided either by us or the manufacturer of the material, which we are pleased to provide to you. If there is EVER a question about the quality of a product, please contact us immediately. Our customer satisfaction is the lifeblood of our company and we must have customer input to improve.

Customer Support
With us, customer support is more than a “buzzword”…it is a commitment. Our service staff is among the best in the business, and is part of the communication process that has made us a leader in the industry. We stand ready to answer questions and provide information to assist our customers in their design practice. Please feel free to “Lean on Us” Toll Free Fax: 1-800-211-2311/24hour Service.

Communications
From the first day of its existence, we still stand committed to communication with our customers. We listen to needs and attempt to respond as quickly as possible. In addition, we believe that in order to assure total customer satisfaction, communication channels must be a two-way process, especially regarding special orders. Please feel free to communicate with us via fax, telephone, email or use our online contact us form for any special requests or questions… Our customer service staff will respond promptly with enthusiasm.

For Your Good Health
We take special pride in our commitment to provide products free of harmful fumes or materials which may be a health hazard. Our materials are non-allergenic, and are manufactured in the most environmentally sound way possible. No Chlorofluorocarbons are known to be utilized in the manufacture of materials used in our products. Every effort is made to provide products free of materials harmful to you or the environment.

UFAC-Because We Care
The Upholstered Furniture Action Council is an association of furniture manufacturers, retailers and suppliers organized for the purpose of conducting research into fire resistant upholstering methods and implementing them throughout the industry. We proudly supports the UFAC association through membership and follows their guidelines. All materials used in our products meet or exceed Action Council Standards.

Standard Construction
Many of the features found in our standard construction may be optional with other manufacturers. We take great pride in our construction. view our options

Frame Style
Versatility is one of the guiding forces in our design selection process. Starting with information provided by you, we develop products to fill your needs while designing versatility into each style. Our products are available in many configurations and options to allow you, the utmost in creative freedom to solve your unique design challenges. Call your representative for details or use our online contact us form.

Custom Sizes
We have established a reputation as a leader in versatility and understand the special requirements of the design community. As a result, many of our products are available in special sizes to accommodate unique design requirements. In addition, we have special “Inch by Inch” programs designed to address sizing needs.

Special Programs
Versatility is of paramount importance. To assist you in utilizing this tremendous potential, we offer special programs such as Children’s Furniture – Tables-Sizes-Chairs. In addition, other special programs may be introduced to solve the special needs of your customer. Contact your sales or customer service representative for details about special offerings.

Cleanablitiy Codes
We use a standard cleaning code for the protection of your investment.

Warranty:
We are pleased to offer you and your customers more than the finest upholstered product you can buy, we offer continuing value. Each of our products is backed by a Limited Warranty that covers the most important parts of your furniture: the hardwood frame, the spring system, and the cushioning materials. Years of experience and advanced manufacturing technology enable us to give you more than just a beautiful, quality piece of furniture. We give you value and confidence.